Northeast Online Gift Retailer Sold for $75K, Offer Up 25%

Rachel Horner
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2 min read
About the Business
Industry: E-commerce – Online Specialty Gift Retailer
Location: Northeast
Size: $250K–$500K in annual revenue, under $50K in cash flow, run part-time by the owners
Sale price: $75,000
Listing to signed LOI: 225 days
Signed LOI to close: 75 days
The Challenge: Handing Off a Store Built for Growth
The owners were ready to retire and ran the store part-time from home. They wanted it to keep growing in the hands of someone who wanted to grow it.
225 Days to a Signed LOI: Keeping Two Buyers in Play
What happened at every stage
Valuation: Baton priced the business at about 2.5 times cash flow, with inventory, equipment, customer lists and the website included.
Buyer Outreach: Baton syndicated the listing to outside marketplaces, which is where the winning buyer found it. 170 buyers viewed the listing, 56 opened the data room and the owners met four of them.
Offer Selection and Negotiation Support: The first LOI came in at $60,000, and Baton countered on the owners' behalf. When that buyer stalled, Baton re-engaged a second interested buyer to keep two in play, and the first buyer came up to $75,000 in cash.
Diligence and Closing Support: To set how much inventory would be on hand at closing, the Baton advisor proposed a $40,000 minimum and both sides accepted it. The advisor set target dates on the first diligence call and held weekly check-ins through the close.
The Results
The buyer is a first-time buyer with a marketing and project-management background who runs the store hands-on full-time from rented space nearby. Through Baton's process, the business:
Sold for $75,000, all cash at closing, in an asset sale
Drew an offer that rose 25% from the first LOI
Closed with no lender and no seller note, 75 days after the LOI
What's next for the owners?
The owners sold to retire, after the buyer shadowed them in person to learn order packing and their systems.
Advice and Lessons for Future Sellers
Keep more than one buyer warm. Re-engaging a second buyer helped move the first one from $60,000 to $75,000.
Settle inventory with a number. A fixed inventory minimum at closing gave both sides a clear target.
Online businesses travel well. A store run from home relocated easily to the buyer's own space.